Shane and Mitch were both very helpful. They had great suggestions and thoughtful recommendations to help guide me to finding the perfect piece for my space. They smoothly coordinated everything without me having to do a thing, ultimately hooking me up with my dream couch in just a few days. What a relief and pleasant surprise! They definitely give you the royal treatment here.
Brandon and Will did a perfect delivery and set up. They made sure it was where and how I wanted it, always consulting with me. They were quick and conscientious, and helpful in educating me how to assemble/disassemble and use my furniture. I've been to a few other furniture stores and have waited 5 months with disappointment after disappointment in service and follow through. I will recommend 16 Cents, 3 Shoes & 5 Socks in a heartbeat to anyone! Every time.
We spend a third of our lives in bed, for me however, it's much more. As the result of a spinal cord injury while still a child, deciding my choice of bed was all the more complicated. Fortunately, this matter of complexity was simplified when I was introduced to the staff at 16 cents. They walked me through the process, helped me to understand what I might need and want in a bed, then lent a hand in such a way that I'll never forget their kindness.
The staff are people of understanding, and that goes a long way in a world that lacks such. I thank them all for their uplifting demeanors. I shall surely return whensoever I have need of their services again.
Should any of the staff be reading this, thank you personally from my end. The bed has been wonderful, and while I know this review was delayed, I simply wanted to give the bed some time. Kimber (My service dog) loves the bed too, she sends her thanks as well.
