Linda Montgomery2 days agoFrom
I ordered a large chandelier from 1StopLighting that turned out to be too large. I took it to UPS to return it, and they told me that shipping would be more than $300!! So I replied to an email from 1StopLighting and told them about it. They immediately offered to give me their rate for returning it and deduct it from my refund. I was very pleased with their service!!
Marcia2 days agoFrom
Horrible experience. Stay away. I ordered a light fixture and the wrong item was sent. They have zero interest in righting their wrong. I was asked to provide an order number that was supposed to be on the box. There was no order number. They had no interest in helping and tried putting this off on the manufacturer of the item that they didn't send. Shop anywhere else for lighting. They didn't stand up to their mistake.
Laura Taylor2 days agoFrom
buyer beware - you will get the run around if your item is defective. bought 4 ceiling fans - 1 is defective. i am now out approx $400 and there is no one to help. good luck getting a live person - call sales they will answer but after that - there is no one - enjoy chatting with a bot - very poor business practice.
