Kristin Shields11 days agoFrom
Awful facility. Black mold in showers. Homeless people living in parking garage. Lazy manager who doesn’t return phone calls, been calling for days now about broken lock and theft issue to cancel my husband and my membership… no return call. They dont care about customer experiences or what you have to say, they care about making a sale. Unfortunate. We’ve members there for years.
Vikram Kapoor11 days agoFrom
Pool is good but they schedule a fitness instructor session for new members. Then the instructor either cancels at the last moment or doesn't show up. Happened to me twice in a row. The good thing is their General Manager reached out to me and took action.
Yo11 days agoFrom
This place changed to non 24 hour operation during covid and never changes back. What a shame of doing business, 24 hour in Issaquah but not in Redmond. Whats the point of your naming.