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Gym
Unclaimed
425 FITNESS BOTHELL
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425 FITNESS BOTHELL
(425) 486-2805
425fitness.com
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Primary Location
Main location18524 Bothell Everett Hwy Bothell Washington 98012 US(425) 486-2805
Amenities
Amenities
Wi-FiSaunaRestroomChild care
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
Planning
Membership required
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Customer Reviews
4.0
4 Reviews
Italo Perich14 days ago
From google-logo
DO NOT SIGN UP HERE. They have a glitch with their online system that sometimes doesn't link your account to the member portal so you cannot cancel on your own and when I called they said they would talk to the manager about canceling and reach back out if anything was needed on my end. 3 months later I was still getting charged and called again and they told me the manager was too busy to talk, and told me "not to shoot the messenger" and that they often have angry customers calling about this and that I would not be getting reimbursed despite them not canceling when I couldn't do it myself on the portal. I asked them to have the manager call me back and they told me that he probably wouldn't, he only uses email. I told them he could call me instead of emailing and they said it wouldn't happen. Absolute garbage customer service and zero accountability. Probably time for new management.
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Jonathan14 days ago
From google-logo

I’m unsure why this gym has created an atmosphere where assault is allowed, but I just want to make sure people know what type of environment they are getting themselves into and what is considered acceptable in this location.

I hope to hear from the owner, or management regarding the following incident that happened Friday 9/22/2024.

I got assaulted at this location by one of the gym members who proceeded to aggressively choke me against the functional trainer machine after an altercation that he started.

Here’s the over simplified scenario: I was using the functional trainer machine to do pull-ups, lateral raises and pushups, this guy randomly came towards me with an Olympic bar and without saying a word proceeded to try to force the bar into the T-row bar base while I was there (about to do pushups). I looked at him and let him know I was using that area, but instead of acting like a normal human and asking how much time I have left or if he could work in in between sets he got aggressive and told me that he was going to use that and that I could do push ups somewhere else. Confused, because of the audacity and entitlement of this guy I told him that no he wasn’t because I was there. After I asked him what his problem was, he lost it and used both hands to choke me while pushing me against the machine for a second or two. After he let go I stared at him like a parent looking at their toddler after the toddler lashed out for no logical reason, and even though I was LIVID. I got my things and walked to the front desk while thinking to myself “did this guy really just assault me because he couldn’t communicate and didn’t get his way? Why was he comfortable enough to do that here?”.

After talking to the front desk about the altercation, the employee proceeded to say “it’s more common here than it should be” and then something along the lines of “he’s usually not like this, he’s not himself because he’s preparing for his competition next week”. I then told her “that’s not my problem, that doesn’t justify assault.”

After the front desk employee was showing bias towards the aggressor I proceeded to ask the employee if we could fill out an incident report so I could get a copy of the video of the incident.

The cops were also called and a report was filed with them and of course legal action will be taken.

Note: There were multiple witnesses at the time of the incident that were just as surprised as I was.

I’ll keep everyone updated with all the details of the incident after I speak with the Sheriff’s Office and the Manager or Owner of this gym.

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Alexa Dimaano14 days ago
From google-logo
I'm a long-time member of 425 fitness and can't say enough great things about this gym. My favorite thing about this gym is the community fostered with the staff and the members and I always feel welcome and safe here. The staff are always willing to help, listen to any complaints, and take action in a respectful manner. General manager Anthony is always finding ways to improve the gym and create more member engagement.
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