I went to 7-11 with plans to buy a new "Space Jam" vape pen, a Big Gulp and Hot Dog combo, and a display for a 12 pack of Budweiser caught my eye. I brought the beer and drink to the checkstand and told the employee I was getting a hotdog for the combo, and a vape pen. She listed off several cigarette brands, so I specified I was getting the Space Jam vape pen. She told me they don't sell that product. I looked at her blankly for a bit, then explained that I had twice bought the vape pen at that store before. She replied "I've worked here over 6 months and we don't sell that product at this store." After a longer pause, I said and asked "Maybe you didn't know about it, but I've bought the pen here before. Is there anyone you could call and ask to see if they know where it's kept?" She replied "No, we haven't sold that product here in the past year. I know my store and I stock these shelves and we don't sell that."
This is frustrating. In the last couple of months I have bought 2 of these vape pens from that exact store. The employee is refusing to help me, tells me "you must be mistaken," and has already started setting my items to the side to start helping the next customer, ignoring me.
When I started to speak again she said to me "You're not welcome in this store anymore, goodbye."
I called back to ask her name. "They're not going to do anything-" and hung up on me.
