7-Eleven

Pit stop for snacks, drinks & daily essentials

Im so disappointed in the customer service I’ve received today. I’ve been coming to this store since the grand opening. The customer service has been above and beyond, which is why I continued to come back. I arrived to the store to buy a few snacks per usual. I walked up to the cashier whose name tag said Simi. She was not pleasant and had an attitude. She mumbled something to me and I said excuse me? Because I heard what she said. She told me I’m wearing too much cologne and it’s burning her nostrils. I informed her that her customer service is horrible and sometimes it’s best to keep her comments to herself. I take pride in my looks and also my presentation. If my Cologne bothered her, all she had to do was check me out and let me go on my way. Instead she had an attitude and wanted to make a point. Mean while she came to work looking like she just woke up, uniform wrinkled, hair over processed and looks like she’s been eating products at work. I told her happy holidays and that she should be a-lot nicer to loyal customers and that she should smile more. It’s free to smile and be nice/kind to others. Especially during the holidays. Im very disappointed in her rudeness and customer service. She needs a lesson on hospitality.

1/23/24 Encampment here was cleared earlier, dumpster areas is still a disaster area.

12/12 this location is a popular encampment location. And the walking dead hang out here just outside the store here. Unfortunate. But that's LA now.

I know the trash dumpsters are shared at this location. But if possible, could they be locked up? People are digging thru the trash & throwing out onto the sidewalk. This is after I tossed 2-3 trash bags back into the dumpster that were on the sidewalk. Thank you

Great 7/11 friendly customer service and their store is always clean !

1/23/24 Encampment here was cleared earlier, dumpster areas is still a disaster area.

12/12 this location is a popular encampment location. And the walking dead hang out here just outside the store here. Unfortunate. But that's LA now.

Great 7/11 friendly customer service and their store is always clean !