Michael S7 months agoFrom
I have AAA Auto & Home Insurance. Been with them for 28 years. I continue to be so impressed with them. My daughter has been in two car accidents in the last 2 years and when filing a claim, my experience with AAA has been great. The claims people are very friendly, good communicators, and followed up several times to make sure my daughter got home safely. Because she spun out in the snow, they ended up making it a no-fault claim and did not raise her rates. They reimbursed us for the expensive tow bill from Boulder to CA and according to the body shop that fixed her car, the claims adjuster was easy to deal with (which I am told is not always the case with other insurance companies who try to nickel and dime the claim). As for my AAA home insurance, all my neighbors have seen their rates sky rocket in CA. Mine have stayed the same. Highly recommend AAA.
Brady Schmidt9 months agoFrom
The DMV is more efficient than this location. I heard the front desk tell 5 people in a row “ 15-20” minute wait, when there were people waiting for an hour. Zombies. Waste of time. If it weren’t for Roadside Service I’d cancel. Their insurance products are outrageously priced too. Tech will put these people out of a job before long.
Montoya Johnsona year agoFrom
AAA set me up with Bristol West because I had no insurance coverage during a time frame I owned no vehicle. The company they set me up with has not sent my physical documents as I requested and needed for the DMV its been a month, they have no way to contact them, they don't answer their phones or respond to faxes. This is disgusting and I blame AAA, I'm already looking into legal aid to see if I have a case to sue AAA and Bristol West for emotional distress. Avoid AAA and run if they suggest Bristol West. Also AAA told me they could get me insured and never told me it was through another company, I didn't find that out until after my payment was taken by a AAA agent. Very deceptive of you AAA So Cal. And this has been very distressing.
