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the lady in the office is toxic. totally unprofessional. she thinks she knows everything and jumps to conclusions, when you haven't even given her the info. my first call to the business, she was insulting and offensive, then put me on eternal hold. i hung up and tried again-asked her if we could start over- and she hung up in my ear! also, this tow outfit puts their signs up everywhere they want apparently-regardless of whether or not they have permission from business owners.
Great, quick AAA-dispatched battery service; sold me the new battery and diagnosed a problem with a short.
Called to the shop to see if they could take me in today, fellow there said "sure!" so I drove it on down; once he figured out it was, yes, really a short needing to be traced he hemmed and hawed, and suddenly they wouldn't be available to take it in until at least Tuesday. Sounds like a "please take it anywhere else!" to me.
Bonus star for actually having a Directory of AAA Apprved Auto Repair Facilities on the counter (especially seeing as though they're not in it).
Took it to another place in town - the chincilla lady mechanic - who took all of five minutes to clean and tighten down the double lead that Pontiac Bonnevilles have from their positive terminal. That's all it took.
