Always friendly service always a clean environment always unique items almost always fairly priced I just wish sometimes that a bigger variety what they don't have they can order and get for you. A small town store where you can still find common courtesy and friendly service. Brandon & Tressa
I have always loved Ace stores and will continue to, but this location has the most hit-or-miss customer service. My husband says he won't even go in there anymore, but for various reasons I continue to.
The last time I was there, my sister and I spent about 25 minutes picking out garden seeds. There were three racks of seeds, one of which had a "4 packets for $1" sign on it, so we spent a good amount of time comparing the different specs of the brands and prices of the seeds between the three different racks. We finally went to check out and the sale price wasn't coming up as they rang us up; so we pointed that out and the employee said "Oh shoot I should have taken that sign down, that sale ended 2 days ago". So now we were paying 4x what we thought we would be when we picked out that brand of seeds. We asked what there policy was in this situation and they just kind of awkwardly stood there and said the manager was still on lunch break. Another employee said last time this happened they just charged the customer full price "since the sale was over". So, that's what they did with us.
This is just one example; something comes up about every other time I'm there (last time they messed up mixing a paint color, which I didn't realize until I was actually painting with it). Not to mention that the entire time you shop you basically have to overhear their constant personal conversations because they're mostly standing around with (apparently) nothing better to do. End rant.
