Advance Electrical Service

UPDATE: DO NOT DO BUSINESS HERE. The owner is insisting that it was (somehow??) MY fault that they did not show up or text or call to notify me that they would not show up. I got the most rude, embarrassingly immature and astonishingly unprofessional responses from Robert after writing this review. Let me be clear, I confirmed with him multiple times and received no communication after confirming the time last night. It is not my fault that Advance booked an emergency job with me and then DID NOT SHOW UP, CALL OR TEXT. After my experience paired with the owners response, I assume they carry this childish, no-accountability attitude into all their work. As such, I wouldn't let them near my projects - god forbid they make a mistake when they work on your house, I'm sure that will be the customers fault too! DON'T waste your time, energy or money. Learn from my mistake.

Not reliable, don't count on the appointment time and don't call for an emergency. Booked for an emergency - needed a simple fix for a shorted-out light switch before a house inspection, so I rushed to find someone who could be here within 24 hours, with a hard deadline at noon today (a deadline I emphasized three separate times for this booking.) Confirmed last night with Advance that they would be here by 10 am, or earlier if possible. Started to wonder where they were this morning when it hit 10:15, assumed it was traffic, which would have been fine - went to look up their number here and low and behold, I have a Yelp message (with NO call or text) saying they're changing the booking time to 2 pm. After I confirmed THREE TIMES that I needed someone here by ten because the job needs to be finished at NOON. Thank you, Advance, for turning an anxiety provoking emergency into a true full-blown crisis for me today. You cost me time, money, and a whole lot of energy by being so unreliable.

I was having trouble with one of the circuit breakers that kept on turning off. They took the time to diagnose the problem and fixed the problem switch. Have not had any problems with the circuit since then. They were very reasonable priced, pleasant & punctual. Whenever I have an electrical problem again I will definitely be calling them again.

I have mixed feelings about this service. The good news is, they returned my call, came when they said they would, and fixed the problem. The not so good news was they told me a service call is &130 and that amount would apply to any additional costs. It ended up costing &230 for a shorted breaker that took 10 minutes to replace. No additional work was performed. That's quite a bit of 'sticker shock'. I suppose 'at need' leaves you in disadvantageous position. Harbor no delusions about a simple price for a simple job.