Fred Dixon19 days agoFrom
Aegis, Laguna Niguel is a class operation top to bottom. The staff is outstanding. The facility is second to none.
karl Heinz Schneider19 days agoFrom
You should educate your Caregiver to knock the door before entering the room.Because Clarence, Filipina Caregiver just comes in and out as she please and to be more respectful with the nursing team that took care of my Mom during this difficult time.She is just a simple Caregiver not a nurse to make decisions.I dont care if she is been working a lot of years there that doesn't change the fact that she is a Caregiver that must assume her role within her scope of practice.& to stopped rearranging the furniture while the Pt is there and demanding questions like who open or closed the door and her Bossy approach and aptitude with the nurses thinking that she is in Charge.I will delete this comment after you provide right education to her. Problably other supervision never told her anything because they think is not a big deal.I know this can be resolved talking.
pam deitz19 days agoFrom
The staff at Aegis really works hard at giving the best service to their residents. My husband is not the easiest to work with, yet they do so diligently with a smile.