Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
Throughout a thorough screening, evaluation and search process for a loved one living in Seattle and away from close family, we had varied experiences in speaking to and interviewing assisted living facilities in and around Seattle. Some were downright rude and dismissive when I mentioned that my loved one has some special needs, some were not impressive over the phone but I gave them a second chance to tour (a waste of time and mistake) and others like Aegis Madison stood out as exceptional. I spoke to Elizabeth several times to learn about Aegis Madison and to set an appointment to tour and she willingly spent much of her time learning to understand our particular situation, the special needs, the overall goal, and making sure our visit would be worthwhile. Her knowledge of the industry, compassion for residents, listening skills, energy and information shared surpassed most all of the people I spoke to. I would recommend this facility highly to be on a short list when looking at Assisted Living facilities in Seattle. We changed direction of our overall plan midway through setting the appointment (these things happen when coming from out of town and needing adapt to the changing situation) and had to cancel the tour at the last minute. However, Aegis should know first impressions matter. Elizabeth set such an impression on us as a clear leader and professional that we are sure we will be coming back to get a tour and make some final decisions when the time is right for Assisted Living. Thankfully working with professionals like Elizabeth will make the process much easier.
