Maribell Ramirez19 days agoFrom
Front lady is suppose to be the office manager. She gave me a call because she forgot to collect or tell us of our copay. She was EXTREMELY RUDE and unprofessional !!!! If that is the face of your business I would be embarrassed . I immediately dropped my child . Never have I ever been spoken or treated that way ! Still waiting for one of the partner to give me a call back . It's a shame because my child really adored Miss Allison
Krystle Woods19 days agoFrom
It is important to note that I have a degree in child Development. Also, before I had kids I completed my internship at Bakersfield College Child Development Center, worked at CSUB Child Development Center, a private preschool, and Head Start. I took my son here at 18 months. They assessed him and said there wasn't much for them to do until he turns 2 years of age. That gave me pause, but she gave me a few exercises to do at home until then so I didn't doubt her. I worked with my son as much as possible and had him re-reassessed shortly after his 2nd birthday. The best they could do for him was a 30 minute session once a week. We did this for a year. I asked, begged, pleaded for more or longer sessions. They said it was against their contract with my insurance. I called my insurance and they adamantly denied that saying it's up to the therapist. I read and re read my insurance benefits and no where is there a cap; it's all based on medical necessity. Finally, my son turned 3 and was evaluated by the school district. He was said to have a severe phonological delay. 25.00 a week for a year. It was a complete waste. I would really consider putting any child here. Management/ owner blows. I appreciate complete transparency in business especially when it comes to my child's health and education. Receptionist come across as snide and cold. Save your time money, I would suggest contacting Kern Regional and have your child assessed and if they do have delays in any areas of development they can provide your child services for free. My son got more out of that then affilated Speech. Kern regional works with verious specialists. They came out once or twice a week for for an hour. My son got more out of that! If I could rate them zero stars I would.
Miranda Wheeler19 days agoFrom
Disgusting. From the rude and unkempt staff, to the filthy environment. They only except cash for appointments, and do not inform you before hand. I do not recommend this office, for many reasons. The conditions of the office are unacceptable, especially for a medical professional. There isn’t a positive thing to say about this office, especially the receptionist and reception area
