I wanted to get a key made and I went to the customer service counter where keys are made. One of their employees WATCHED me pick out a key and stand at the counter after waiting for someone to help. She continued to do her stocking instead of asking if I needed help. I walked up to ask her for help after 5 minutes maybe more of waiting. When I asked for help she acted like anything in the world would be better than having to talk to me. Imagine how THRILLED I was to have to be checked out by her, where I was treated with the same rude attitude. She didn’t say a word to me. Didn’t ask if I want a bag or my receipt or anything. Just handed me my receipt and whispered something quietly. I understand we all have our bad days. However, learning to not let your bad day become everyone else’s is a part of customer service.
