AWFUL CUSTOMER SERVICE, DISGUSTING FOOD, and VERY SLOOPY, I DO NOT RECOMMEND THIS PLACE. I merely had to give them a star to leave a review, but in my opinion they deserve none. I was very hesitant to leave a review, however; after given them a few tries and a few changes, they have yet to disappoint each and every time. It’s either getting my complete order wrong, or tasteless food with no salt, or forgetting to give me what I order at times. It’s frustrating because it’s wasteful money. The customer service is hands down awful. The lady that takes the orders sounds friendly but taking meal orders afters asking her a few times to repeat my order, she would continuously repeat it back wrong! She’s very inconsistent, incompetent, and lacks essential skills to work in a drive thru business, I tried to give them the benefit of the doubt, but they are a disappointment. They do not try to EXEL but rather deteriorate the business by providing a sloppy one. I called to speak to their supervisor or manager and they were behaving in such way as if I was someone out to get him and he was out bidding. I didn’t understand the whole secrecy. It’s been now a whole week, and I have been trying to speak to him to voice my frustration and they keep denying him, he either gets there at 3 and when I call at 3 it’s always a different excuse, his not coming in, he’s running late, he’s out of town, etc… every excuse in the book of lies. I am not sure if I can leave names on here but, if needed I have them. Disappointed to know they call them selves a Mexican food place.
I would have posted a picture of their food, but after seeing it and tasting it, I had to toss it right away.
