Originally I found Air Comfort Experts by searching on Daikin's website for their certified "Comfort Pro" installers. This is important as I found most HVAC people in SoCal do not have a lot of experience with heat pumps. We have solar panels and I feel that heat pumps are the future in California. I received quotes from five different companies, and I liked Air Comfort Experts the best as they seemed very knowledgable and were not pushy at all. They simply explained what they thought would be best and why. I also could tell the owner was detail oriented and was very easy to work with.
Air Comfort Pro installed my 5-ton heat pump and air handler over three days, exactly when they said they would, and their workers were meticulous and extremely hard working. I felt I was very particular, and they worked with me to have everything just to my liking. I was very impressed with their work ethic and quality.
The system has been performing great and we have been very happy with everything. They helped me apply for all available rebates at the time, but what really impressed me was they found a rebate later I did not know about and were able to retroactively apply without my knowledge and had a check sent to me for $1500 months after the install happened! I wish all companies took care and watched out for their customers like this.
In the future I will be using them again, this time when I replace my gas powered hot water heater with a heat pump model.
