Airport Home Appliance

Primary Location

Main location966 S Bascom Ave San Jose California 95128 US(408) 200-2100

Retail showroom for midline & luxury brands of large & small home appliances.

Amenities

Payments

Credit cardsChecksDebit cards

Service options

DeliveryOnsite servicesIn-store shoppingIn-store pickupSame-day delivery

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Service guaranteeAssembly service

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Customer Reviews

2.4

2 Reviews

Joseph Silva14 days ago

From

Unprofessional, and unreliable. We purchased a new refrigerator 2 months ago and our condenser broke. (ON A NEW REFRIGERATOR)

Airport Home Appliance has been running around in circles not addressing our issue, even with our additional 5 year warranty purchased through them.

We have been without a refrigerator since July 1st. A technician did not come out until July 17th. Our issue (broken condenser on a new refrigerator) is still not resolved.

I really do not know where all of these 5 star reviews come from.

All of their reviews are either 5 stars or 1 star, no in between.

Think about that before you purchase from here.

Please save yourself a headache and do not come here for an appliance

0 Likes

Edison Manuel14 days ago

From

Lilian Tu is an excellent appliance consultant. Very knowledgeable, answered all questions we had & provided feedback/options. She made it easy for us. She returns emails/calls very promptly. Would highly recommend Airport Home Appliance & ask Lilian t be your consultant.

0 Likes

Tina Dulay14 days ago

From

Second time I had an issue with Airport Home Appliance. This time I ordered a refrigerator that shows it will fit in the space. The delivery guys showed up and said the door on the left will not open properly even though it shows it will fit. They said it would cost me 30% just to find out if it fits! I even talked to their boss who said either don’t get it or test it and pay 30% if it doesn’t fit. All my stuff is in coolers waiting and they are blackmailing me.

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