I am a complex patient with multiple diagnoses of chronic illnesses and am also a healthcare professional in management. I'm commenting from the perspective of a professional and also a patient who has sought medical help from many specialists. I have experienced excellent as well as poor quality care over the years. I recognize and appreciate quality care and wanted to share my experiences.
I came to Akerman Med due to dissatisfaction with my previous OBGYN and have made the best choice my OBGYN needs. The clinicians at this clinic have always treated me with courtesy, respect, and professionalism. Dr. Akerman is knowledgeable, keeps a positive attitude despite long and stressful days, and has a good sense of humor. Dr. Liao is friendly and compassionate. In particular, Midwife Vicki A. is second to none. She is compassionate, knowledgeable, experienced, confident, and very personable. She took great care of me from day one of my challenging pregnancy to date (post-partum) and is patient with me as well as actively listens. Though she is busy and being pulled in different directions at times, she often makes me feel like she has time to listen, dedicates attention to me, and goes above and beyond to attend to my care even during her days off.
Vicki is always supportive, encouraging and is very understanding of my unique needs. She addressed my medical needs holistically and supports me in any way that she can. One of my other specialists who have treated me over many years commended my OBGYN clinicians for doing a great job at managing my case given my complex medical situation. There need to be more clinicians that care about their patients and have excellent bedside manners like Vicki in healthcare. She is an asset to Akerman Med.
It is also easy to communicate with the office via phone and online portal as their phone menu is brief to get through to staff and they are well-staffed.
Overall, I highly recommend Akerman Med and have had a pleasant experience with their staff
