DeAnna Ga year agoFrom
Professional and knowledgeable staff. Super friendly and above-&-beyond care!!
Selene Wilkesa year agoFrom
We had an appointment to get a minor's passport done 8 weeks before our family's international trip, and presented all the paperwork, but the clerk was very unhelpful in that they demanded original certified copies of birth certificates, etc. We already had notarized parental consent forms, and everything else. We set up a new appointment in Oakland two weeks later after getting the original birth certificate, and that clerk told us Alameda could been reasonable and done it with just the copy given the other proof that was provided, but they didn't want to be helpful, especially given our upcoming trip. Now we have to hope to get the passport within 6 weeks, which adds another level of stress and potentially losing thousands of dollars on a prepaid trip.
Batjargal Dugarjav3 years agoFrom
Thank you so much, very kind nice serves