All Heart Heating & Cooling

EDIT 6/25/24: Technician Cody came out and fixed our drainage issue with no problems afterwards Technicians were friendly and walked through the entire process including the pricing of parts and labor. What was supposed to be a seasonal inspection and tune up turned into two weeks without functional AC, 3 visits with 3 technicians all incapable of diagnosing and fixing the problem. With over $1000 down the drain, I can't recommend this service.

I hate to be the bearer of bad news and I don't like leaving bad reviews but my recent experience was just not good. I've used AllHeart before and it wasn't terrible. It did feel a bit pushy but I went with it anyway and the unit was fine for a year or so. I called them again when our unit went out recently since there was some history there and thought it would be easiest. But this time around I honestly just felt like I was being robbed. And the whole experience was very unnecessarily sales forward instead of just simply trying to help my senior dad fix his AC unit. I understand this is someone's business and there is a need to make money. But there is a distinct difference between running a company to help people solve problems and making honest money while doing it and simply running a business like thieves. I got a second quote and ended up paying $350 out the door for what AllHeart quoted me $4,000 for. I will caveat that statement with the fact that they did offer a few less expensive options but they highly discouraged them as being temporary "bandaid fixes" and the cheapest one was still bordering $2,000. And of course the ultimate and most reccomended suggestion was a full unit/duct replacement for $26,000. I always appreciate a hustle and understand the need to generate profit....but good God. Trying to rip off a senior citizen on that level just doesn't sit right with me. Ultimately a $350 part got his unit back in perfect working condition. Just a reminder to be wary and always be sure to get a few opinions and go with what works best for your family.

So professional and really friendly. He explains things really well. Hermes, really cares about his clients and make sure you do the most cost effective way to solve your problem. Thank you very much for your service. You’re awesome 👏🏽 🙏🏽