Norman Harck4 months agoFrom
Service Department is incompetent. I've had to wait for 6 days over 2 trips for what should have been a routine tune up and resolving a warning light. PLUS, they lost part of my dash.
Allison Miller Simondsa year agoFrom
Had our car in for regular maintenance, brought it home, the car sat in the garage for a bit, went back to the garage and it reeked of gas. We tried to call the service center about it (same day) but they didn’t answer and had no voicemail. Finally reached someone in another department who told us the service center had closed early because of a COVID outbreak. The service center didn’t seem to feel the need to tell us this even though my partner had sat in their lobby for hours waiting for our car to be serviced. Ended up having to have our car towed to a different mechanic because we were afraid of a fuel leak. Turns out All Star Service Center spilled gas everywhere when changing our car’s fuel filter and didn’t clean it up, hence the smell. Thanks for the scare. Really appreciate it. We will not be bringing our car for service there again.
devilsoulja14a year agoFrom
This location fro service on your Hyundai is the best, Manny at the service department is exceptional and will give you notification and specifics before you approve anything to be completed. The time table for parts is a little long but with the pandemic its expected. The quality of work is good also I went to the Tracy location once and they had cracked a plastic panel inside the vehicle in which they denied doing during a recall for brakes is in that same location nonetheless it was not resolved. Manny and the group there are extra tentative and transparent.
