Daniel Rodriguez4 days agoFrom
Nice people and offered to fix something that wasn't done right. The job done wasn't good though. Shortened a shirt and the stitching wasn't straight. Could see noticeable curve on the straight hem. After wearing said shirt 3 different times that stitching is beginning to come undone. Had a tank top's upper body/sleeves shortened. Stitched thoroughly but can see string sticking out after a couple wears. Bigger issue is one side wasn't done correctly with too much taken off so the front half is wider than the back half. They tried to get the hem to line up and straight edge but it doesn't and the fabric buldges up bc of the extra fabric. Took 6 days to get two tops altered but was asked how quickly I needed them (I said no rush). Would not recommend
Stacy Delgado4 days agoFrom
I brought in one dress and one jumper to Alma. At first she was very nice and accommodating. I dropped off both items on June 26th and I barley got them back today August 15th. When I would call she said she didn't have it done and she would call me to tell me when it was. Weeks would pass and she would never call me. Today was the last straw and I needed the dress for an event I am going to. I show up to try on my dress and it is soaking wet! She said she had taken it to the dry cleaners for me (something I never asked her to do) when she looked at the dress and wanted to do even more alterations I kindly told her no and I would like to take my chlothes home to have another seemstress look and repair it. I did ask her for a receipt for today to show proof that I had picked it up. She would not do so and even got another costomer (who had nothing to do with my situation) involved. There are stains on both my chlothing of which she said the dry cleaners did that. I asked who the dry cleaners were and she back tracked and said she never took them to the dry cleaners but pressed them herself (again something I never asked her to do) she blamed me for the stains even though I had no makeup or deodrant on. She began to become rude with both my husband and I. all I simply wanted was a receipt to show that I had picked up my chlothing today. I have never been treated in such a harsh and rude way by someone I though at first was very kind. She has ruined both my chlothes and I'm out $65. Please do not take your chlothes to her. She will tell you "oh you pick up Friday" but will not have them ready. This has been such an awful experience and I hope it doesn't happen to anyone else please please please do not take your chlothes to her she will start out very nice and sweet and then turn very rude with you . She came so highly recommended by people I know and I'm very disappointed with the sloppy work she has performed
Sue Heron4 days agoFrom
The owner was very nice, but obviously very over whelmed with clients. I had dress altered for a wedding and it wasn’t ready the day she said it would be finished. In fact she hadn’t even started it! I returned the next day same day my flight leaves for wedding and I am currently here waiting on her to finish! I am beyond livid at this damn point.
