We didn't get back one men's suit. She forgot to give it to us when we picked up all our clothes. We only noticed when he needed to wear the suit. We looked for it a lot but couldn't find it, so I called there and the staff asked my phone number and she recognized his suit was still there. And she said "It's long time here. Why you didn't come" Actually, we went there and she forgot to give us... Why she didn't call us if she knows the clothes there long time.
After that he went there to pick up it, and she said to him "why did you forget" with loud voice. She was so rude... So he told her "You forgot to give us back the suit" but maybe she doesn't understand...
We will not visit there. Our first experience there was so disappointing...