Amanda's Bridal Boutique

I purchased a dress from Amanda's Bridal Boutique for my first wedding and was delighted with the dress and also the alterations. I have since been divorced, and am now engaged to be married. I purchased my new dress back home with family in Boston, but asked Amanda's if they would be able to do alterations. They agreed, and I was grateful since I knew that no salon is required to do alterations on a dress that is purchased from an external source. I was very polite, kind and courteous and made sure that they would have the time and had me scheduled for our actual fitting appointment. I observed them write it in their book and was given it on a card as well.

At the time of that initial visit, my friend was concerned because the service seemed to be lacking. They were late to meet with us (about 30 minutes), did not help me into my dress, brushed off my questions, and tried to dismiss me quickly. I assured my friend that it must just be a bad day or perhaps they were just worried since I was bringing in a dress that I had brought elsewhere.

Unfortunately, when I came in for my next appointment (in June, which is busy wedding season and also just 1.5 months before my wedding) the store was closed and a note was taped to the door which said: "open @ 12 on June 14." My apt was at noon and no one was there. The store was not open at all, nor was it open at the "late" time it advertised to be opening that day. I waited 25 minutes, outside, with my dress, and no one showed up. I called and left a message and then left. No one has called me back.

I am disappointed that the service has dropped so much since I was in last in 2006. I love to frequent good, local businesses and I don't know why they would choose to not be friendly, professional and courteous. This establishment has gone down hill.