Shelby Garrisona day agoFrom
The facility I am having a mamogram with shared my information with this company and they will not stop emailing and texting me EVERYDAY!!! I looked them up and have been on hold for five minutes to try to get them to leave me alone. I completed their survery and they still remind me to complete it daily. This company sounds like a nightmare to deal with based on the reviews and my experience.
Chrissy Flathmanna day agoFrom
Horrible experience. Waited 2-1/2 hours for the phlebotomist to come to draw my blood. Never showed. Called the company to see if they could see what was going on, Sandra told me she’d call me back. 40 mins after waiting for her call back, I called again. I said I thought you were going to see what was going on and call me back, her response was “I said I’d call you back, I didn’t say it was going to be today”. 🤦🏻♀️ what was she going to do call me the next day and say he wasn’t coming. I insisted on speaking to a supervisor who said they would find out what happened and have someone call me first thing in the morning. Still waiting hours later with no call. Don’t use this company many hours wasted waiting for someone who didn’t show. Terrible customer service. Use someone else!
Heather Collinsa day agoFrom
I am a pay out of pocket client and I preemptively called and set up a profile with all of my information to have this expedited, went to my doctor my doctor confirmed that they would call me for billing and here I am almost 3 weeks later with no call so I reach out to the company. Upon my reaching out they said oh we contacted your doctor for your insurance information. They never even started my test and now I have to wait an additional three weeks and all they could do was say sorry. Terrible for communication, hopefully not the same with my results.
Main location15 Argonaut Aliso Viejo California 92656 US(949) 900-5500
