Primary Location
Amenities
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Credit cardsDebit cards
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Planning
Quick visit
Recycling
Clothing
I went to the shop today, Tuesday the 9th, with my father who is almost 90 years old and has a physical disability that limits his ability to stand up for long periods of time.
I was interested in a limed oak, upholstered chair that would have matched one of my restoration hardware dining tables. My father, however, needed to sit down, so I politely asked the clerk at the register If my father could sit. She said she couldn’t help me at the moment as she had a customer and then made a joke to the customer about me asking to have my father sit down somewhere along the lines of, “Can you believe the nerve of that lady?”, and she and the customer had a good laugh.
We left the store and my father promptly fell down in the street. I’m not saying it’s the sales clerk’s fault, but I would like her to know that her “amusement” resulted in my father bruising his hip.
Overpriced for a thrift store and store clerk who can't keep her rude remarks to herself.
Went in with high hopes, especially since it's a non-profit organization and came out disappointed. My mother and I clearly look Latinas and are Hispanic, however, my mother can read and speak English with an accent but fully understandable. We noticed that some shoes were for sale and since the sale dropped the price of the shoes very low, she decided to ask to clear up any confusion. Unexpectedly, the store clerk instead of being anywhere near helpful she rudely told my mother "Can you read?" in a very disrespectful tone. Then going to help other customers (White).
I was flabbergasted by that microaggresion experience and her repulsive attitude towards my mother. Just because we are Latinas does not mean we do not understand English, We decided to leave the store and before we did, I spoke to the manager who apparently also saw the entire conversation but did not interfere or apologize to my mother untill I confronted her about it. She then asked me to write down my phone number and name but nothing has resulted from that.
If that woman was unhappy with her job, there are other options, such as keeping her mouth shut and not speaking on impulse.
Hope management finds a better clerk or retrains current one.
