Amy Winship5 days agoFrom
Came in looking for new pajama bottoms but left with a sweater that I've had in my online cart for months. Crystal helped me with sizing and was a joy to chat with. As a fellow retail worker I truly appreciated her customer service and how she made me feel like a friend of hers. I usually make the trek to the Wash.Sq location but she is a reason why I will return to Tanasbourne. Thank you Crystal!
Olivia Boylan5 days agoFrom
I had a terrible experience at the tanasborne store today. Usually when I go to American Eagle I have at least four employees asking if they can help me find anything- this location… nothing, when I wanted to try on clothes the girl looked so annoyed to have to help me get into a dressing room, and then when I went to check out I showed my student ID, as every other American Eagle location gives a discount if you’re a student, and she was like “nope, we don’t do that. Can’t help you”. I put back the jeans I wanted to wear to thanksgiving and got out of there.
cassie pendleton5 days agoFrom
I've been to this location many times dating back to middle school/high school yeaes. Have always loved their jeans and even though this location is the closest, i would rather go to the one out in Washington square. I don't understand what it is but everytime i have gone I've had the WORST customer service, i don't know if it's because I'm curvy or because I'm old(late 20s). I thought i was crazy for so long and just over exaggerating, but EVERYTIME they welcome the young and skinny women coming in, ask if they need anything, ask if they need a dressing room; i waited 10 minutes(i know not bad) while these girls look at me standing for a dressing room and continue talking; then this other girl comes up and helps me but didn't ask for my name. A few seconds later another person wants a dressing room, gets help right away, writes her name down, and asks if there is a different size they need to get. I've been so fed up with this place and not being equal, we're not in highschool, customer service is a thing, and we are in 2022 the world is changing and people need to realize not everyone will be 00.
Main location2265 NE Allie Ave Suite 951 Hillsboro Oregon 97124 US(503) 533-9573
