America's Tire

I assumed that my tires needed a road force balance - I called ahead and scheduled an appointment and I was quoted $80 for this service. I dropped my car off and before my uber dropped me off at home, I received a call saying my car was finished. The technicians found that 3/4 wheel/tires were within specification and they only had to do a routine balance on one wheel. When I returned to pick up my car, to my surprise, they did the work for free. Mike could have easily charged me for unnecessary work, but they chose to earn a lifetime customer based on their integrity.

Update: 07/10/2020: It’s been 12 months from my last visit and I am happy to say the service is fantastic. They are taking all the appropriate precautions for COVID-19. I trust this place and I could not be happier with the service provided by Shaun.

Update: 01/30/2024: Purchased new Michelins for my 2020 Honda Pilot. Pricing was better than anything I could find online. I scheduled my appointment online and the team was complete in 45 minutes. I love how America's Tire focuses on the customer experience over the pricing. Because they focus on the big picture over a quick sale, I will be a long term customer.

Went to the East Bidwell location for service of my Truck. Jason the manager was disrespectful and I will never return to Discount Tire off East Bidwell again. Terrible experience please go somewhere else if you want quality customer service without attitude and disrespect.

Came in for my 5PM appointment to repair a puncture and the place was kinda jammed. Nevertheless, they got me in and out pretty quickly. No charge, even though I hadn't bought these tires from them (car is a recent purchase). Everyone I saw had a great attitude. I'll be back for a new set of P Zeroes soon.Thanks, guys!