Anaheim Housing Authority

It doesn't deserve a single star. I have waited for more than 5 years, and finally last year they started asking me for documentation. Even though they don't give you much help to bring the documentation, because they ask for so much information and the agencies don't give you this information the next day, some take up to 10 business days, even though I sent everything on time, they sent me a letter in December that he had not sent the information on time. I sent everything by certified mail, and filed a report with USPS, and they assure that they did receive the documentation, they asked me for documentation again in December, and in less than 9 business days they want everything, they don't care that they are holidays, and Make it harder to get everything, but still get everything done on time. And I had the feeling that they wanted to deny me, because they want it, when I received a letter telling me not to bring the complete documentation on time, which is a total lie, and that I have 10 business days to appeal, but if I appeal I must Wait 6 months for them to review it, and if you do, apply again. I tried to communicate with the person in charge of my case, and her supervisor, but it is almost impossible to talk to anyone, it seems like they don't want you to get section 8, not even a bit of patience. Super bad service.

Staff is amazing, especially mrs Garcia.she helped me fill out my papers and also regersted me from my cellphone to get proof of payments needed from child support. I had such a positive experience and was treated with such respect. She also is arranging for my case to be transferred from out of state to Anaheim to make it easier for me to do things required. I prayed for help and God sent me to the right person. She is a angel. Every housing specialist should learn from her and do things the way this location does.

Monique L. is the best case worker on earth! She helped my family find a stable place to call home & made the process a lot easier. Thanks again Monique keep up the good work! We appreciate you.