Anything Off-Road

I took my razor to this location to fix a problem with my clutch and overheating belt and get some other work done as well. Two of the items I had requested had a very negative experience with. Lets start with clutch repair. When I drove the car after the repair, it instantly started to overheat. Normally you would take it back, but I had relocated my car to another state and this was not feasible. Upon inspection, the secondary clutch bolt was not tightened down and no lock tight was on it to hold it in place. I remedied this and then continued to test the car over a couple of trips to the desert. It was still overheating but not as quickly. Further investigation revealed that the primary clutch had a spacer installed backwards and one of the clutch plastic alignment guides was broken. I have since replaced the plastic alignment guide and reversed the spacer and now the car is working properly with no overheating. The other item was a belt temp gauge I was having installed. I requested that they put the gauge in a location which was visible to me the driver. Without asking they relocated it to a spot which was not visible to me when I drive. When I asked why they did so, they responded that there was a support in the way and it had to be installed elsewhere. There was actually a better spot that would have been visible to me that it could have been installed in, but no one called to check before they started cutting my plastics. Too late now. I have called the owner Jeff in hopes of getting this rectified or coming to an arrangement, but he is not returning calls. This has led me to write this review as I don't want anybody else to go through this frustration. Maybe the person who worked on my car was new or inexperienced, not sure, but when you pay thousands of dollars for a "professional" to fix a problem, you deserve better than this.

Customer Reviews

4.5

5 Reviews

LBG8 days ago

From

Kevin Douglass8 days ago

I have nothing but good to say about the gals and guys atanything off road.i had my one ton dodge upgraded with the mack daddy cali shock system installed and now the wash board roads are not an issue at all .Jeff and his staff are very professional and I will continue to go to these guys for any and all my upgrades on my truck and side by.thanks guys you all rock

Tom Vitt8 days ago

Great company to work with. Rita was extremely helpful with my online order. Excellent communication and customer service. Thanks guys.