Logo
banner-image
Electronics store
Unclaimed
Apple North County
logo
Apple North County
(760) 317-2484
apple.com/retail/northcounty
00 Likes
Customer Reviews
3.9
4 Reviews
TC Freebird21 minutes ago
From google-logo
Okay, I’m not the most tech savvy person this side of the moon, but I’m not the dumbest either. I could not figure out why my fingerprint wasn’t reading. Why my phone locked me out after two or three failed attempts. Duh! New software update. The folks at the Apple Store were helpful, patient and knowledgeable. I received great advice on how to prevent this from happening again and boom choca-loca boom! No problems since. So yeah, I recommend making an appointment and just tell them the problem. They will help you solve it.
0 Likes
Alyssa N21 minutes ago
From google-logo
I spent over a month dealing with phone issues and Verizon was not able to solve them. They sent me to their on call tech line, a local phone repair, and their CMR store-nothing worked. I took it upon myself to go to Apple Genius Bar. I made an appointment to be sure I got the help needed. I was fortunate to have Joe as my technician. He spent the incredibly long amount of time necessary to finally solve the phone issues that Verizon did not help me with. Because Apple limits all of their techs to a 15 minute repair window regardless of need and the transfer methods offered were incredibly slow, I give it a "4".
0 Likes
Jon Dough21 minutes ago
From google-logo
Went to BestBuy Carmel Ranch to get new iPhone, but the phone guy said he was off in 20 minutes and I'd have to come back the next day. Kind of a jerk, seemed like it was my fault. Probably wanted to cut out early. So I'm done with BestBuy. Next morning, I went to this Apple Store in North County Mall. Wow. Awesome customer service. Guy named "Fern" bent over backwards to help me pair the new phone. I was very impressed by his attitude and desire to help. Only problem was the hard wood seats. While waiting for new phone update and file transfers, my butt went totally to sleep. When I finished, it was hard to keep my balance for a few steps. The staff here is the greatest!
0 Likes