Appliance Connection

Micky is ALWAYS so helpful! He always helps those who need the help and fixes the problems that may arise. I would go here for every appliance and have. I still have my deep freezer and washer and dryer which still work 3 years later.

Worst freaking company ever. Ordered a dining room table and they sent me the bottom piece of the table. Told me that the other half would be be there by 8/8. FedEx wrote they delivered it but it never came. Company refusing to refund me money.

I ordered an induction cooktop last week from Appliance Connection thinking that it would be shipped in 48 hours and that it was the last one available. This it what the website told me when I ordered (Electrolux 36 in induction cooktop). When I click in the email and review my order it shows that it was shipped on time but when I click on the tracking it says pending pick up. Also when I looked on their website it shows the 1cooktop I ordered to be still available and still only 1 left. I called to check on the order and they told me that they would reach out to the distribution center and find out what happened and get back with me within 24 hours. 24 hours later no response so I called again. Basically they told me that there was nothing they could do and they Believed it would be shipped out mid next week but really had no idea. It is obvious that they never had the unit and they are waiting to receive it. This would have been fine if they told me this but instead they choose to lie. The manager also told me that my $2500 purchase was not enough to ship via Fed Ex to fix the problem and that it would likely show up damaged. Buyers Beware!