We had more than our fair share of solar sales people knock on our door and most left us feeling confused and uncertain. After speaking to one of those reps I was researching the company online and noticed that A&R Solar had several four and five star ratings, as well as glowing reviews, so we schedule time to meet with them.
From the start, Spencer was amazing! I checked off text as my preferred means of contact and he messaged shortly after to confirm my preference and start the conversation. We spent days going back and forth before he offered to come by the house, which was a huge difference from other companies who pressed to meet face to face so they could give their sales pitch. Spencer actually shared his quote in our messaging and suggested meeting simply to answer questions and let us all put a face to a name.
Once we signed our contract A&R did and amazing job of helping us navigate financing, adjust to our availability for scheduling, and constantly communicating with status updates.
The installation crew was equally as courteous and professional, with Brendan always ensuring we knew what was going on and when.
Post install communication and support has also continued to be great, with Tina making sure we’re happy.
I’m a fan of A&R and definitely recommend them if you’re thinking about solar!
We just received permission to operate our new rooftop solar system, installed by A&R Solar. We were impressed with A&Rs professionalism and transparent communication.
The sales process was smooth. Spencer came out to see the location, and work through options before providing a quote. We were able to adjust the design to sneeze out a bit more efficiency while improving the look of the panel layout.
When it came time to schedule the work, their team was booked out, but Tina was able to fit us in a few weeks early.
Adrian and his team did the install. They took one more day than expected after a few challenges were encountered, but their workmanship and courteousness while on the job were commendable. They worked tirelessly in the cold and rain to get the job done.
A&R's price was a bit higher than some other bids we received, but the professionalism and reputation of the company made up for the difference. Would gladly recommend them.
Short version: If you live in Oregon or Washington and are thinking of going solar, A&R Solar should be your first choice.
Long version: Now that my system is up and running, I am happy to report that working with A&R Solar for my system install was a joy from start to finish. Their sales people were happy to answer my countless questions without ever being pushy. Spencer specifically was extremely helpful throughout the process, even taking the time to stop by in-person to take measurements to give us accurate production estimates and ensure we would qualify for state incentives.
Their prices are competitive, their warranties are as good or better than every other installer I've researched, and the panels they use are top-of-the-line in terms of efficiency. They are careful not to exaggerate their production estimates, incentivized by their policy of compensating for underproduction. Their system designers are also talented, and were able to put together a system that squeezed in more panels than any other design proposal I received.
Installation was done in under a week, and I appreciated that the installers were courteous and fairly flexible with regards to their start time. The only hiccup with the install was related to consumption monitoring, but this was quickly resolved after reporting the issue to the project manager, Tina, who has been very responsive throughout the entire process. Questions or concerns raised with their support team are usually answered by the following business day, and sending a tech out for an issue hasn't ever taken longer than a week.