Nat Baird20 days agoFrom
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Love this store :)
Luis Guzman20 days agoFrom
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Awesome and friendly staff! I knew the store was opening soon and decided to go in and see it in person. Owning a couple of Arc’teryx products you know how good the quality is. Was immediately greeted with smiles and just wondered into the men’s jacket section. A staff member noticed me just looking and encouraged me to feel free to try all I wanted. Sometimes it can feel a little intimidating when in a store and you want to try stuff on but no one approaches or you get looks from the staff, but not here! I believe her name was Ximena she was super cool and knowledgeable and never made me feel pressured or bad to try the stuff on. I ended up walking out with just a thin jacket. Nonetheless great store and great staff! Glad there’s one in OC !
Chenxu Wang20 days agoFrom
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I had an exceptional experience at Arc’teryx thanks to Ian and Carl. They went above and beyond to help me with a garment replacement. Their level of customer service was truly impressive—after I had already left the store, they continued to take care of everything for me. It’s rare to find this kind of dedication and follow-through, and I can’t thank them enough. I highly recommend visiting this store if you want top-notch service and a team that truly cares!