Scott gave us an estimate of what a new furnace will cost to replace our 30 year old furnace. He arrived on time and worked efficiently getting measurements to match our existing space and conditions. He was though and explained our options of furnaces Trane has to offer. He completed his estimate on site and costs of replacement, emailing us a copy of the written estimate. Scott is a though, knowledgeable and efficient technician and a pleasure to work with. Thanks Tom Harris