When it came time to find an engagement ring, I had a very specific idea of what I wanted, including a diamond that had been passed down through the family. We met with Scott at Ari first and then visited several other custom Jewelers in Portland before returning to Ari. He was by far the most patient and transparent of everyone we talked to. Most couldn't even give us specific pricing details while Scott broke down everything line by line and helped us plan something that matched my vision but was within our budget. We ended up with a beautiful and unique Platinum ring that appraised for more than we paid for it and cost 50% less than what some other stores were estimating.
Other reviewers mention that this place is very casual and that's true but it was perfect for us. I'd much rather talk to the guy making my jewelry than a suited-up salesperson who can't answer my questions.
I happily plan to make Ari Diamonds my long-term jeweler.
I can’t say enough good things about Scott from Ari Diamonds! After looking at the typical Shane co. ETC places me and my fiancé were referred to Scott and I’m so happy we were! Going in we were a little hesitant because we had now clue were to start and I’ve always thought a custom ring would be way more than the pre-made brands. Boy was I WRONG! From beginning to end they were so honest about every step. I’ll take you through the process that we went through. We went to the store(I had a couple designs in mind). Scott sat us down and drew out my top two options. We went to his computer and looked at diamonds. He priced out the two different designs, and told us EVERYTHING! From the diamond price, to how much platinum needed, and his hourly rate. Once I decided what design I wanted he went to work right then and there! He made a 3-D image of my ring within 15 minutes and I approved of that first design. He later sent me the second round of a more detailed 3-D image where I decided that I wanted to update it and he made that so easy to do. I came in the store 1 week later where he had the model printed and the diamonds ready for me to look at. I got to feel and do one last final approval before he got started. Once that was done he had the ring completed within 2 weeks. I love my ring SOO MUCH and he was so fast and precise in making it!!