extra gmail account4 hours agoFrom
i love this aritzia - all staff are so kind and helpful and it's normally so stressful going into stores seeing workers bugging you every second and not treating you like a human being - i have nothing but good things to say! again staff are so patient and the atmosphere is so great there. maddy is a great part of aritzias staff she is so patient and kind and just a cool person!!! this aritzia can take my money!!!
Dominica Roberts4 hours agoFrom
Nice clothes, generally a bit overpriced. Staff are very clearly paid on commision and will say anything they have to in order to get a sale- even lying. Frustrated as I was interested in a garment that seemed to have a wrinkly texture- I asked the person helping me if that will come out with steaming (or if it was more like linen, which retains a slightly wrinkly look). She said yes it would come out totally smooth with steaming, and that she owned three of that item (implying she would definitely know). Well, I bought it, and the wrinkles don't come out whatsoever with steaming or even ironing the heck out of it. So... now I'm returning it. Waste of time. Also beware that they have a really strange return policy, which involves you HAVING to give your email address to them at the time of purchase- otherwise they claim they will be unable to process a return later. Totally bogus.
Rory4 hours agoFrom
Bad customer service. I returned two items today and the employee (woman with blond hair) who helped me was upset and rude when I asked her a question about the receipt. Not coming back to this location.
Main location1265 Broadway Plaza Walnut Creek California 94596 US(925) 979-9079
