Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
DO NOT HIRE!!!
My uncle passed unexpectedly in Feb. It took over a month for this mortuary to file his paperwork to get his death certificates and blamed it on an employee who had STACKS of other families paperwork that needed to go to the city for approval and was forgotten about.
I have emails admitting to their lack of care.
We had to move the service date several times because of this company's incompetence--Gio in specific is especially INCOMPETENT AND UNPROFESSIONAL.
Apparently they didn't think we were gonna pay which makes NO SENSE bc I asked repeatedly for them to confirm when payment was due but their lack of organization must have distracted them from functioning on a high level of customer service as we expected. They don't deserve to be in business!
On the day of the services they TURNED AWAY SOMEONE WHO CAME FROM 2 HOURS AWAY saying the services were cancelled. THEY DID NOT CALL OR ASK US ANYTHING AND WE HEARD IT FROM THE PERSON WHO GOT TURNED AWAY.
Believe me, our family is going to do everything we can to get this place shut down.
Armstrong Mortuary- Ken, took really good care of my brother and his service. Ken is very communicative, detailed oriented, compassionate, and accommodating. Death is a very hard, hurtful, and chaotic time; however Ken and his bereavement team did such a wonderful job of attending to my family and loved ones. Looking for a location for a service was a very tumultuous time. Initially we were hesitant to choose Armstrong Mortuary because of its previous reviews but when we went in person to see the location and talk with Ken we had seen that Armstrong Mortuary was under new ownership (since its previous negative reviews) and Ken did a fantastic job remodeling but what was most overwhelmingly was their outstanding overall service. I couldn't be more pleased and my family and I checked out at least 10 other Mortuarys that were asking for almost double the price. So logistically we were looking for a small to medium location, so this fit our needs perfectly. And if I'm giving an honest review, the only down side I would say is that parking is not very ample in addition to no kitchen being available to feed our attendees, but again the manner in which they take care of you supersedes their down falls because they were so accommodating that by the end of the service I hadn't even noticed any downfalls. I cant say anything more amazing about how well they took care of my brother. I am so grateful to them. Thank you Ken and team I am in awe of your attention to detail and kindness.
