Nina Nititadakula month agoFrom
Alex, Brandy, Mark and Lance all know how to deliver top notch customer service. I don't think that anyone expects to end up in the situation that they're in when they have to call a towing company. Realistically not having the right people can really ruin the whole experience. But Brandy was super communicative and made sure we were kept in the loop the whole time when Mark was on the way. When he got there we did run into a hiccup and couldn't get my car out properly. They made me feel safe and waited for my friends and I to get a ride back and said they'd handle my car. I'm not going to go into details because I'm still in a claim with my car insurance. But they got my car out safely and Alex really advocated for me and made sure I knew exactly what was going on with my car and what I should expect. He promised me that I wouldn't have to pay anything to them as my insurance should take care of it. They got me out of a really bad situation where it could have been a lot worst and I'm super grateful of that. Now I'm hoping that the dealership and insurance can take care of the rest.
Christina Leaa month agoFrom
My drivers name was Alex, and I cannot tell you enough how happy I was with his service. He was so nice, so accommodating, so patient and so helpful! I made a call for my flat tire but my battery was having issues too. He took the time to look at it and saw it was a simple issue! When we got to the tire shop, he also drove my car into the spot at the tire store! I was so impressed and so amazed. FANTASTIC JOB ALEX!!!!!
F Va month agoFrom
Had an excellent experience with this company. Mark was the driver for my situation. Friendly, professional and an all around good guy. The dispatcher, (can’t remember her name) was friendly and completely accurate with the arranged time I requested. Alex, the owner, runs a great company and has been there for the community and his employees during this odd time of “essential workers”. Very fair rates. They also do certain work on vehicles as well. Thank you to the entire team for taking care of me. I highly recommend them for your towing needs.
