Logo
banner-image
Furniture store
Unclaimed
Ashley HomeStore
logo
Ashley HomeStore
+1 604-864-9062
stores.ashleyhomestore.ca/store/ca/british-columbia/abbotsford/7710000511
00 Likes
Customer Reviews
2.9
3 Reviews
Kevin Smith19 days ago
From google-logo

I had a disappointing experience buying a couch here and I would just like to warn others beforehand of the delivery charges. Despite Ricki telling me that if my couch was too big to go up the stairs and that a reselection would not cost me anything, I still had to pay for delivery for my reselection. Not only that, but I had to pay an additional cost for the NEW delivery to arrive, costing over $150. After having purchased a smaller couch, I picked it up early the next day. Ricki had called me the day after I had picked it up - in the afternoon, nonetheless - that I can't pick up my new couch until the old one was returned. Either it's normal to deceive customers, or this particular salesperson was very confused about the practices.

If the salespeople at this location tell you that delivery is free for a reselection, make sure to get this in writing and don't make the mistake I did.

The couch is nice, though!

0 Likes
Charlotte Rogers19 days ago
From google-logo

I've had a terrible experience with Ashley Furniture. I ordered a dining set a the beginning of July. They called me the 1st week in September to tell me the set had been discontinued. I've been trying to get a refund for over a week. Still waiting. Will not be shopping there again.

Calling customer service is useless. I've been calling them for over a week. They are no help at all.

0 Likes
Suzanne Simpson19 days ago
From google-logo
I purchased a clock off the floor, I paid a guy to pick it up for me. When he arrived it was not ready for pick up as promised. When I unpacked it at home, the clock had a paint mark on it. And The Big Hand was not attached properly. Not impressed.
0 Likes