I would put a zero star if I could. Straight out of a netflix documentary, do not send your family here if you care about them. They were stealing a residence income and taking advantage of them, keeping them away from family.
Once family was involved, an APS report was filed for Financial abuse. CCL will also have a report filed for their B&C unethical practices.
Once family moved resident out, the owner began harassment with the sister of the resident creating stress. They Do NOT care about patient care, only money.
The owner also tried to bribe the Hospice agency assisting the family with other clients to make them go back to her facility. They even has someone call to claim to be the brother (even though the resident only had sisters)
Very shady practices. Uses threats, slander, and unethical practices for patient care.
Please be aware