David Primm22 days agoFrom
Very poor customer service!!! Nothing but attitude when there is an issue. I ordered a seal kit it was lost or stolen by the post office. Of course that's not Atkins problem, so I reordered and payed again plus an additional part. I recieved the new seal kit but not the other part. When I called they shipping guy knew exactly what part it was cause he knew he didnt put it in the box. He said he would ship it, called 3 days later, more attitude and still not shipped. The ladies I delt with were very kind and helpful, the two guys need to be terminated. To the owner these guys are lazy and detrimental to your business. I read the other reviews and many have had the same experience as I have. When more people continue to write bad reviews it is simply costing you customers and money!!!
Austin Gaudet22 days agoFrom
It is truly AMAZING how dedicated these people are! I got my First Fd back in February and I can't tell you how many tiny little things have worn out due to age and every time Atkins comes through to save the day. So thankful that they ship their order fast too! Every part brings me closer to completing my dream restoration thank you Atkins!
Jeff Hoover22 days agoFrom
What a horrible place bought master rebuild kit got shorted a tip for my seal. Called was told its my fault they don't ever short people. Had to spend more money with this worthless company to finish this build. Don't waste your time or money with this company go elsewhere were customers matter.