Irene Tan2 months agoFrom
I anticipated switching my cell phone carrier from Verizon to a different carrier. Not knowing what my best option is, I started with the one closest to my home, and that's AT&T in Antioch, to inquire about their plans and pricing. Erik greeted me immediately as soon as I walked into the door. After I explained what I needed, he started putting together the quote for me, which fit my budget. Without a doubt, I decided to use AT&T. As we all know, switching from one carrier to another can be lengthy and time-consuming, but with the help of Erik and the store manager, Taliah, the process went smoothly and hassle-free. Erik and Taliah are so experienced that they were able to get everything done promptly. They are super friendly, and they are so patient with the entire process. If you are ever considering switching carriers, use AT&T and schedule an appointment with Erik and Taliah. I assure you that you will be in good hands with them. Thank you so much for all your help, Erik and Taliah. You guys are fantastic.
Karen Chuong4 months agoFrom
I came into the AT&T store in Antioch on Black Friday to do a trade-in, and the customer service was marvelous! Joshi was very friendly, helpful, and informative when helping me with the trade-in process, took the time to answer all of my questions, and made sure that all of my concerns were taken care of. I was expecting there to be a long wait considering Black Friday but was reassured by Joshi that I would be helped next and once it was my turn, the process was very quick and easy! I was done within 30 minutes!
dante cuomo5 months agoFrom
Kali, thank you so much for providing the best customer service. I’m happy to make the choice to leave T-Mobile to come over to AT&T. You made my weekend so much better getting me set up with the iPhone 15 Pro Max. Thank you!
