Primary Location
Amenities
Payments
Credit cardsDebit cardsNFC mobile payments
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite servicesIn-store shoppingIn-store pickup
If there's a gold standard for customer service, it's undoubtedly set by Jeremy at the AT&T store in Rockford. After going through a maze of customer support and even reaching out to corporate, it was Jeremy who pinpointed the exact issue with unparalleled precision and guided me seamlessly to resolve my phone troubles. His ability to multitask while ensuring every customer feels valued is truly exceptional. I wouldn't be surprised to see him running his own AT&T franchise one day, showcasing his detailed expertise on a larger scale. Anyone in Rockford in need of assistance should seek out Jeremy - he’s a testament to AT&T’s commitment to excellence.
