S E25 days agoFrom
Tyler was friendly, knowledgeable & extremely helpful! We came in for help with a broken phone. After taking a look at our phone, he took care of filing the claim and setting us up with receiving a new one. While assisting us, he also saw that our plan was extremely outdated & helped us change to an updated plan that will save us money. Would definitely recommend him for any of your AT&T needs!! Excellent customer service!!!
David Kadwell25 days agoFrom
Seth is amazing. Every time I stop in for assistance he is helpful and has always been a pleasure to work with. Thank you sir for help last night with my charging port on my phone and putting on my new protection face on…. You’re the best!
Chuck Applegate25 days agoFrom
I Have Been A Loyal AT&T Customer For Over 25+ Years. I'm A 72 Year Old Senior Disabled Veteran Living On Limited Funds. I Was Promised A New Samsung S23 Phone For "Free" By Seth (Store Manager), & Tanner (Store Assistant) @ The West Linn AT&T Store June 2023, During AT&T's Company Promotion. I Accepted There Proposal, And My New Phone Arrived June 20, 2023. Seth Accidently Dropped My Phone Which Cracked & I Was Promised A New Phone Which To Date Still Has Not Happened. Since That Time I Have Continually Received Monthly Billings For Payment Which Will Last 3 Years, And Cost $860.00. Living On Social Security I Was Told My New Monthly Bills Would Be $50, But Have Been Close To $100.00. 10 Months I Have Been Promised A Refund & Credit To My Account. Every Month I'm Told It's At The Top Of AT&T's List For Escalation With No Credits, Refunds, Or Results. This Seems Like A Bait & Switch Tactic Which Has Caused Me Hardship, And Undue Stress.
