I went to store to upgrade to a SAMSONG FLIP 5 phone. I NEVER RECEIVED THE PHONE. I AM GOUNG TO SUE THE STORE. TO RECOVER. MY $1119,99. ,phone Costing me $1119,99 back in feb 23 2024. Phone was ordered and delivered to store. Afther 3 weeks I went to pick up they phone Natalia told me they have shipped back the phone to warehouse I have called and went to store many times. Getting run around. Closing manager Nick has shipped the phone back and send me e mail receipt. But I never received e mail finally one sales man gave me no for l ATT LOYALTHY. DEPT. After long conversations. They say nothing they can do ATT WAREHOUSE HAS NEVER RECIVED THE PHONE. AND THEY ARE CHARGING MR $36 per month For the phone I never received. I am going to small claim court to see the store. To recover my $1119,99 DOLLARS. MOST LIKELY AN EMPLOYEE. HAS STOLEN THE PHONE Another store manager Sam promised to investigate two weeks ago. No answer. Fishy store. Not an ATT CORPORATE STORE. INDEPENDENT