Auburn Service Center

These folks are the best! Quick service, honest pricing, and the only shop in town willing to work on older vehicle. They were super communicative throughout the process, I never wondered what was going on with my vehicle while it was in their hands. The mechanic Kevin took the time to chat with me at pick up and put my worries at ease. I will absolutely return to them in the future.

I absolutely feel compelled to write a review for Auburn Service Center and tell anyone and everyone who reads this to pay attention. This place is the one-stop place to take your car for just about any repair. They are efficient; they are thorough and timely; and their Customer Representatives are amazing too! Both Brennen and Colleen are stellar Reps! They are not only employees, but part of being a cooperative team member. I found Brennen to be knowledgeable, friendly, and very helpful. He explained everything thoroughly. And Colleen deserves kudos as well! Colleen spotted that my front bumper had apparently been replaced at one point. I would have never known since it was a new used car and I had not had it that long. She pointed out to me that you tell by the paint line on the front bumper and the fact that the bumper needed a couple of “clips” to allow it to stay in place. Not only did she have a good eye for spotting it, but this is the only auto repair place I’ve been to where both customer service reps took genuine interest in my car! Plus, they were not shining me on! They showed genuine concern for me, as their customer! It doesn’t get much better than that! They’ve got my business! I can also vouch for the mechanics too, as this is not my first visit to them. My last car needed some serious repairs (damaged struts), and they replaced them in a remarkable timeframe, as my car just barely crawled into their shop one afternoon, and they went the extra distance and got them replaced within that day so I could drive to work the next day! I’ve been very pleased and impressed with their entire business and can HIGHLY recommend them. I’ll stop now . . . .

Very friendly and competent folks! Took time to hear what my concerns were and addressed them. Showed me firsthand the issues they were seeing and talked through solutions. They are now my first call when it comes to regular maintenance and repairs.