Christopher O'Connor3 months agoFrom
I was heading to LA for a work conference and had an unexpected mechanical failure. I was 100 miles from home and had to have my vehicle towed to the nearest shop. It was the end of the day, and I asked the tow truck driver to take me to an auto parts store. He suggested O’Reilly’s where there’s an Auto Center near by with multiple shops. I was hoping one of the mechanics would assist even though it was 5pm. The first two people I approached both brushed me off. They couldn’t be bothered at 5pm. My third ask was to Emilio at Auto Precision Repair. He was closing up the shop for the evening. I explained what happened and he said that he worked on European Cars. He was trying to leave to see his dad whom he hadn’t seen in a year. He then said, “go get your truck and I’ll take a look”. He dropped everything to help me. What I thought was a simple belt turned into a little bit larger issue requiring a new belt and pulley. Fortunately, the auto-parts store had both parts in stock. Without Emilios kindness, I would have been stranded. After repairing my vehicle, I asked him how much for the work. He said pay whatever I felt was fair. I gave him the cash I had on hand (not nearly enough in my opinion) and offered to get more if there was a nearby Bank or put it on my credit card. He insisted “No” and sent me on my way. I’ll never forget Emelio’s kindness, If I lived in the area I would highly recommend his shop to everyone I know. There are still good people in this world!
Gillian Campbell6 months agoFrom
Always a pleasure to bring my car to these kind people as i know they take such good care of the cars they inspect.
Pa year agoFrom
Marcelo is Mercedes certified and really knows the ins and outs of Mercedes cars, plus many other car types, Toyota,Lexus, etc. I have brought my 1995 320E convertible to him for several repairs. An old oil leak was the first, and it was obvious he knew everything about my car. So I brought it back for the engine light, which turned out to just be the sensor switch and I was in and out in an hr. This is the only place I go to now. He is quick, fair and incredibly fast. Marcello goes above and beyond to be helpful, has a heart and he is handsome too. I feel just as confident with his partner Emilio who always greets me with a smile. If you want to hear singing and laughter while sitting in the clean waiting room, this is a visit well made and money well spent. 👏👏👌👌👍😁
Main location3121 Thousand Oaks Blvd #4 Thousand Oaks California 91362 US(805) 379-9900Loading...
