Updated 06/16/21 If I could give this dealership 0 stars I would. The situation has gone from bad to horrendous. It's been 3 months size the purchase agreement and the dealer still has not delivered the title. After contacting them multiple times they don't even know why they don't have the title. Save yourself the headache and keep driving to the next dealer. It not worth it dealing with them.
I purchased a vehicle from them from out of state on mid march 2021. Their communication is terrible. Constantly promise to call back within an hour and I would not hear from them until the next day when I call them. Watch out for the additional fees they add to all their cars. They add low jack, chip paint protection and powder coat to wheels and add that cost on top of the advertised cost. Basically dealer mandated options on a used car. The car sat so long in their lot that by it was delivered the battery was dead. they also cleared codes on the car before I had a PPI done on the car so now I have repairs. There was an issue with the bank and registration because they did not have the title at hand. The only reason I bought the car from them was that the car I wanted is hard to find with the options I wanted. if you are looking for a car that is more common then I recommend you go somewhere else.
I have purchased a truck from here before . The truck works, but since I bought the truck, the service engine light and the tire pressure sensor have been on. I took it back immediately they had me drive to Fullerton to "fix" it. I know they disconnected the battery to turn off the sensors because as I drove home, they turned back on. I sent images, and they said to take it back and leave it there so their mechanic can check it out. I didn't go back. I was looking to purchase a vehicle. I went online. They had a good deal on a vehicle, $9,999. I go in with a pre-approval from my bank for $12,000. That should have covered it , right ? I call my bank to make sure everything is good. I was informed that Auto Republic put in a request for $13,900 !! The kelly blue book value of the vehicle was $9,700. I question the sales man why was the request put in ? why wasn't my pre-approval enough to cover everything? He started to get upset asking who told me about the request?
I wanted to leave he obstructed me several times, and I was finally able to walk out . Only to have them harassing me over the phone to go back. I didn't give them a chance to work the numbers, days, and several calls later. I explained to stop calling, or i was going to speak to a lawyer about them calling me . It was absolutely absurd to a point hostile the way they yelled and called . I'm guessing because I'm a woman and went in with my daughter, they thought to take advantage and then basically bully me into going back to buy the car.
