J B17 days agoFrom
We all know the joyful experience of buying a used car, thankfully the people at Autoright make it a little easier. They have a nice selection of vehicles, "Fish" was a down to earth salesman, Lance the manager was good at following up on things. All and all, very little pressure and a pleasant time. Just a reminder, check if the car still has a warranty, because I almost got burned big time. And check for a spare tire, a lot of these new cars don't come with them. Because they sure aren't going to tell you.
ncy61417 days agoFrom
At first i was a little weary as i am with most dealers the truck i wanted was down at kirkland at there other lot they drove me down there and found it . It was inspected by lee johnson chevy there partners with . I liked the truck and agreed to buy it , they mentioned that they could beat my rate i highly doughted it since i have usaa but they did by 2.5% . They threw in a free 2 year power trian warrantee and gap insurance a few days later it seemed the tires were warn worse than the inspection has said the insides were almost balled ,i took it to les schwabb they said the tires were no good and needed an alignment . I called the manager there and told him , with no guff he said have them do it and we will send you a check , they did and follwed thru truck drives great now .
Alisha Massa17 days agoFrom
This was my first major car buying experience and I started the process >250 miles away. After minor difficulty over the phone, the manager Tom walked me through everything again with excellent customer service and was very reassuring that when I drove the long distance to pick up the car I would be happy with it and the details of my purchase. I am a very detail oriented person and they accommodated that. The salesman Greg was extremely friendly and helpful and met us right as they opened on a Sunday (he was there early!) after our long drive. The car was everything they said it would be when I saw it in person, super happy there! The 32 point used car inspection checklist was accurate and detailed, they had just replaced some components of the breaks so I wouldn't have to, the fact that the car had previously had an aftermarket hitch that was removed was documented (so nothing was hidden). There was a random snafu on the test drive which Conor remedied immediately and was very professional/helpful about (he was the sales manager on Sunday, Tom let me know I would be working with Conor in advance). While we were waiting for the paperwork to be completed they offered us waters, friendly conversation, and let us charge our phones. They mentioned more than once that they are able to take care of their customers and to call if we needed anything once we drove off. I have no doubts they will work with me or you to address any problems with a used car, but so far my car is perfect no problems! Smooth process and I am very happy with my purchase! Thank you to the team in Bothell!
